We collect various types of personal information from you when you use our website or services, including:

Contact Information: Such as your name, email address, phone number, and mailing address.

Order Information: Details related to your orders, including products purchased, delivery information, and payment details.

Website Usage Information: Data on how you interact with our website, including IP address, browser type, pages visited, and other online activity through cookies or similar technologies.

Customer Support Information: When you contact us for support or inquiries, we may collect additional details necessary to resolve your request.

We use the information we collect for the following purposes:

Processing Orders: To process and deliver your orders, provide customer service, and communicate with you regarding your purchase.

Improving Our Services: To better understand your preferences and improve our products, services, and website functionality.

Marketing and Communication: To send you updates, promotional offers, or information about our products and services (you can opt-out at any time).

Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

We take the security of your personal information seriously and implement various safeguards, including:

Encryption: Sensitive data, such as payment details, are protected using encryption technologies during transmission.

Access Control: Only authorized personnel have access to personal information, and they are required to handle it confidentially.

Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping companies, or customer support services.

Legal Obligations: We may share information if required by law, such as to comply with a legal process or protect the rights, safety, or property of Kensun and our users.

You have the right to:

Access and Update: Access and update your personal information by contacting us.

Opt-Out of Marketing: Choose to opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Request Deletion: Request that we delete your personal information, subject to certain legal obligations.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior and provide personalized content. You can manage or disable cookies through your browser settings.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will indicate the date of the latest update. We encourage you to review this policy periodically to stay informed about how we protect your information.